FAQ

Here are some of the most commonly asked questions by prospective guests. If you have a question that is not answered here, please click 'Contact' on the top menu to submit an enquiry. Enquiries are usually responded to the same day.

Q. What is the address of the house?
A. The address is Lagmore House, 1 Queen St, Portnahaven, Isle of Islay, PA47 7SJ

Q. Do you allow pets at the house?
A. Well-behaved pets are welcome at the house, and there is an enclosed back garden, but please note that small dogs may manage to escape depending on their determination to do so. Please be aware that there are un-neutered dogs in the village. If your pets are likely to climb on furniture, please bring a couple of old throws or blankets with you to protect the furniture, and please keep pets to the tiled areas of the house if they are wet and/or dirty.

Q. Is there a dishwasher in the house?
A. There isn't a dishwasher in the house, but there are 2 very large sinks in the kitchen that make washing-up very easy.

Q. Is there a microwave in the house?
A. Yes, there is a microwave.

Q. Is there a separate freezer in the house, or just a fridge with an ice-box?
A. There is an under-counter fridge and an under-counter freezer as well as a large free-standing fridge.

Q. Can I readily buy food and other supplies on the island, or should I bring most things with me?
A. You won't find a wide range of fruit and veg on the island, but there are 2 well-stocked Co-op supermarkets on the island plus a variety of smaller shops that offer everything you will need. If you have the time on your way to the ferry, we recommend stopping at the Tesco petrol station in Lochgilphead on the A82 (about an hour from the ferry terminal) to stock up on fruit and veg.

Q. What is your changeover day?
A. Our changeover day during the high season (April to October) is Friday. During low-season (November to March) the house is available for short stays of a minimum of 3 nights.

Q. What are the bathroom facilities in the house?
A. There is 1 upstairs bathroom with overhead shower, WC and wash-hand basin in the East wing and 1 large shower-room with WC and wash-hand basin upstairs in the West wing. There are also 2 downstairs WCs with wash-hand basin.